From strategy to implementation and CSR report

Customer in fishing sector

Background

Our custome is a family business providing millions of people around the world with healthy and affordable seafood. The company catches, farms and processes high-quality fish and shrimp. In the past they have worked on sustainability but wanted to take the next step in their sustainability journey with focus on defining long term ambition, applying double materiality with a link to the Sustainable Development Goals (SDGs), developing a CSR strategy, embed sustainability in the organization and report working towards CSRD compliance. 

Request & approach

In a timeframe of ~18 months, we worked in co-creation on the following steps with the board and the CSR team.

1. Defining ambition & purpose
To define the ambition and purpose we first identified where our client stands currently in their sustainability journey and defined the long-term ambition. We analyzed how the company creates value linking it to the core business activities. We started to work on the purpose of the company to ensure it is fully linked to that ambition which we continued to finetune also during the second phase.

2. Double materiality analysis
To identify the sustainability matters which are most relevant for our client we executed a solid double materiality assessment. In this assessment we identified sustainability matters that are a) financially material in influencing business value and b) material to the environment, and people. We worked with internal and external stakeholders and experts. The double materiality analysis is fully in line with the European CSRD requirements.

3. Strategy: CSR plan on one 1A
All sustainability matters identified during the double materiality assessment where input to identify the strategy for the upcoming years (and in a later stage also to provide input for the CSR report). The first step was to define the long-term 2030 ambition per topic. After the long-term ambition was defined, we worked with the team to develop the strategy applying the OGSM model. We defined the objective, goals, strategic choices, and measurements.

4. Embedding sustainability in the organization
We always say it takes 20% to define a good strategy and 80% to really implement it. So, this step was extremely important to set up the organization and define key theme plans as well as the governance of the teams. At this stage we also involved the broader teams and experts in and outside the organization. We completed a scan to identify which practices are currently already embedded in the organization and on which practices the team can focus even more in the future. This also helped to focus and identify the practices most relevant for our client. 

5. ESG report
The final step was to create a strong CSR report working towards CSRD compliance. Content of earlier steps provided input for this report. Our partner CF Report delivered the report.

Result

TOSCA guided the team of our client through the first 4 steps applying multiple workshops, team sessions with proven methodologies such as OGSM (Objective Goals, Strategy, Measurement), Sustainability SWOT, value creation model, double materiality, project & program management tools, RACI mode, governance model, scan: practices on how to embed sustainability. It was a real pleasure to work with the team during the whole process.

For this program we worked together with our partner CF Report.

If you want to know more, please reach out to Ulrike via 06-51072464 or ulrike@toscatribe.nl